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The Kyota Genki M380 is a full-body electric massage chair with a 360° sweeping 4-node back massage mechanism and extended track coverage from the neck to the glutes. Offers five massage techniques with adjustable settings. Includes triple roller foot reflexology, Total Calf kneading and oscillation, and full-body air compression. MyMassage™ memory programs allow users to save and recall custom massage sessions. Supports voice command and remote control operation. Features Bluetooth audio. Zero Wall Fit™ technology requires only 2 inches of wall clearance. Available for home use.
The Kyota Promise: 4 Year Residential Limited Warranty
Unlimited USA-based customer & technical support
4 Year structural framework warranty
No-cost replacement on covered parts for 2 years
Complete Care/No-cost parts & labor (in-home, if necessary) for 1 year
For In-Home service, Kyota will arrange all covered parts deemed necessary, to be sent to the consumer and, if necessary, an authorized service provider to repair the product at the customer's residence, at no charge to the customer. If a particular part is no longer manufactured, Kyota may replace your product with a similar product. Under no circumstances shall the retail replacement value exceed the original net price paid for the product. In the event you choose not to accept a replacement for your product, Kyota is no longer responsible for making repairs under the warranty coverage.
Any repairs needed during the 2 year parts warranty coverage, Kyota will provide covered parts at no cost; however, consumer is responsible for any and all shipping, duties and brokerage fees on parts not covered by this warranty or covered but outside of the coverage period. Structure warranty is limited to the steel and steel-welded parts of the frame. If a replacement is issued under the Parts or Structure warranty period, the consumer is responsible for shipping, duties, and brokerage fees related to the replacement. Kyota, at its sole discretion, will repair or replace any defective part within a reasonable time frame. Field Service is only available in the United States. Field Service requires pre-approval and, if necessary, must be performed by Kyota-authorized field service personnel to maintain warranty coverage.
Warranty Exclusions
Warranties do not cover any loss or damage resulting from: improper installation; unauthorized repairs; use in a commercial or corporate setting; alterations or modifications of original condition; improper use of electrical/power supply; loss of power; electrical disturbances and power surges; dropped product, including but not limited to remote controls; a malfunction or damage resulting from improper use or unreasonable use or maintenance; failure to follow operating instructions; transportation damage; theft; abuse; misuse; neglect; vandalism; or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; and products purchased from unauthorized dealers. Damage incurred due to shipping and handling does not constitute a defect under this warranty. Softening/ hardening of foams and filling composites in pillows and pads does not constitute a defect under this warranty as those items naturally change with use. Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics. Natural markings and grain and dye variations in leather do not constitute a defect under this warranty. Failures of attach points, such as, but not limited to: stitching, Velcro, and zippers, do not constitute a defect under this warranty.
To initiate a Kyota Warranty claim, simply call our Customer Support Team at 603-910-5333.
Watch how this chair delivers a full-body massage experience like no other.
The 4-node robot performs, kneading, tapping, kneading with tapping, shiatsu and knocking massage in an infinite (figure 8) sweeping motion.
Soothe those tired calves. Usually found in chairs twice the price, the Genki M380 features kneading and oscillation motor that combines with air cell compression for the most comprehensive massage available.
Heating modules located in the back of the chair provide a soothing sensation and help loosen your muscles.
Utilizes triple shiatsu rollers per foot along with the squeeze of air compression to provide reflexology relief throughout the body.
Convenient and easy-to-use auto programs. Choose from Quick, Full Body, Rest & Relax, Recharge, Recovery, Stretch, Neck & Shoulders, Back Relief, Lower Body, Stress Relief, Renew, Athlete, and three memory massage programs.
Zero Gravity elevates your feet up over your heart to improve overall circulation and reduces gravitational force on your spine for a sense of weightlessness.
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Premium Massage. Honest Price. Built Where Massage Began.
We offer Free Standard Delivery (curbside freight) on all massage chairs. White Glove Delivery is available as an upgrade and includes professional in-home setup, placement in your desired room, and removal of all packaging materials.
Orders are processed within 2 business days. Total delivery time is typically 5–7 business days from when your order is placed. You'll receive tracking information via email once your order ships. The carrier will contact you to schedule a delivery window.
For regular maintenance, use a soft, damp cloth to wipe down surfaces. Avoid harsh chemicals or abrasive cleaners. For synthetic leather upholstery, use a leather-specific cleaner periodically. Detailed care instructions are included with your product.
Every chair includes the manufacturer's standard warranty covering parts and labor. Extended warranty options are available during checkout for additional peace of mind. See the Warranty tab on the product page for full details.
We offer a 30-day return window from delivery. Products must be unused and in original packaging. A 15% restocking fee applies to approved returns, and return shipping is the customer's responsibility. Contact us before returning — a Return Authorization number is required. Clearance and custom items are non-returnable.
Yes — we offer 0% APR financing through Affirm on all massage chairs. You can check your buying power on any product page without affecting your credit score. Monthly payments start as low as $76/mo depending on the product.
