After you purchase, you’ll receive an Order Confirmation email with your order number. We’ll share next steps and provide all the details you need for updates and shipment tracking.
1) Order Confirmed — Today
You’ll get an email receipt and order number immediately after checkout.
2) Processing & Quality Check — 2 business days
We verify your order, prepare it for shipment, and coordinate with our our U.S.-based fulfillment partners / authorized distribution facilities.
3) Shipped — Tracking Provided
Once your order ships, you’ll receive another email with your tracking number and carrier (e.g., FedEx, UPS, Freight). You can track your shipment using the link in that email or the form below.
4) Delivered
Most orders arrive within 5–7 business days after shipment. White-glove delivery (if selected) may add 1–3 days.
Note on exceptions: Certain made-to-order items or carrier disruptions may extend timelines. If so, we’ll keep you updated by email.
If you do not receive an Order Confirmation or Shipping Notification within 3 business days (unless the product page noted a preorder/backorder):
Check your spam/junk folder for messages from support@PureComfortChairs.com
We’re here to make this easy.
📧 support@PureComfortChairs.com
📞 (772) 758-7071
🕘 Monday–Friday, 9:00 AM – 6:00 PM EST
Pure Comfort Chairs / Elevate Elite LLC
