Authorized Retailer & Fulfillment Transparency

At PureComfortChairs.com, we believe transparency is essential when purchasing a premium massage chair. Below is how we source, fulfill, and support the products we sell.

Our Retail Authorization

PureComfortChairs.com operates as an online retailer working with authorized U.S. distribution and fulfillment partners to offer premium massage chairs from established brands, including Kahuna, Medical Breakthrough, and Ceragem.

All products sold on our website are:

• Sourced through authorized distribution channels

• Shipped from U.S.-based fulfillment partners

• Covered by manufacturer-backed warranties (where applicable)

Proof of Authorization

We maintain written agreements with authorized U.S. distributors who supply products from Kahuna, Ceragem, and Medical Breakthrough. Products are sourced through these authorized distribution channels confirming our ability to market and sell the products listed on this website.

• Due to contractual and privacy restrictions, full agreements are not publicly displayed.
• Verification can be provided to platforms, partners, or manufacturers upon request.

Fulfillment & Shipping Transparency

Orders placed on PureComfortChairs.com are fulfilled by authorized distribution centers located within the United States.
Products are shipped directly to customers to ensure:

• Faster delivery

• Proper handling of high-value items

• Warranty eligibility

PureComfortChairs.com does not sell used, refurbished, or gray-market products.

Warranty & Support

Manufacturer warranties are honored according to each brand’s terms.
Our customer support team assists with:

• Order tracking

• Warranty coordination

• Product support and documentation

For questions regarding authorization, sourcing, or warranty coverage, contact us at:
📧 support@purecomfortchairs.com 

Why this matters

Purchasing from authorized channels ensures:

• Genuine products

• Valid warranties

• Proper post-purchase support

We are committed to maintaining these standards for every customer.

Contact Information

Pure Comfort Chairs / Elevate Elite LLC

📧 support@PureComfortChairs.com

📞 (772) 758-7071
🕘 Monday–Friday, 9:00 AM – 6:00 PM EST